Support

We’re here to help

Questions about connecting your accounts, your metrics, the media kit or your data? Reach us directly — we read every message.

Email supportgeral@gmail.com

We typically reply within one business day.

Quick ways to get unstuck

Email us

Send us the details and a screenshot if you can. The more context, the faster we can help.

Account & data

Manage connected platforms, language and notifications right inside the app’s Settings.

Privacy & control

Disconnect any platform or delete your account at any time — your data stays yours.

FAQ

Common questions

Which platforms can I connect?

Instagram, TikTok and Facebook, using each platform’s official, read-only authorization.

Is Siicx free?

You can connect your first account and explore your metrics for free. Any paid plans are shown in the app before you buy.

How do I disconnect an account?

Open the app, go to your connected accounts, and disconnect any platform in a tap. That stops further imports for it.

Will Siicx post for me?

Never. Access is strictly read-only — Siicx only reads your metrics to build your insights and media kit.

Still stuck?

Email our team and we’ll get back to you.